Effective Date: 6 November 2021
At Charmshape Tailoring, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our services.
1. Information We Collect
We may collect the following information:
- Personal details such as your name, email address, phone number, and postal address.
- Information you provide when making a booking, placing an order, or contacting us.
- Website usage data such as IP address, browser type, pages visited, and time spent on the site.
2. How We Use Your Information
We use your personal information to:
- Provide our services, including tailoring, embroidery, and bespoke orders.
- Respond to your inquiries and communicate with you.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
- Delivery
3. Legal Basis for Processing
Under UK law, we process your data based on the following legal grounds:
- Your consent.
- To perform a contract or service requested by you.
- Our legitimate interests in providing and improving our services.
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers who help us operate our business (e.g., IT services, payment processors, delivery serices).
- Legal authorities if required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to processing or request restriction.
- Withdraw consent where applicable.
To exercise your rights, please contact us at charmshape@gmail.com.
7. Cookies
Our website uses cookies to enhance your experience. You can manage or disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Charmshape Tailoring
Email: charmshape@gmail.com
Address: 10 Stock Hill, Oundle, Peterborough, UK
Website: www.charmshape.com
Charmshape Oundle and Peterborough Alterations, Tailoring and Custom Embroidery Services 